Terms & Conditions

Alternative Awakenings Psychiatry – A Professional Nursing Corporation
Website: altawakepsych.com
Last Updated: January 19, 2026

These Terms & Conditions (“Terms”) govern your access to and use of altawakepsych.com (the “Website”), which is owned and operated by Alternative Awakenings Psychiatry – A Professional Nursing Corporation (“Alternative Awakenings Psychiatry,” “we,” “us,” or “our”). Please read these Terms carefully.

By accessing, browsing, or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.

1. Acceptance of Terms

By using the Website, you confirm that you have read, understood, and agree to these Terms, as well as any additional terms and policies referenced here (including our Privacy Policy). These Terms apply to all visitors and users of the Website.

2. Website Use & Eligibility

The Website is intended for adults age 18 and older. By using the Website, you represent that you are at least 18 years old and that you have the legal capacity to enter into these Terms.

The Website is provided for general informational purposes and to support requests for services such as psychological evaluations, therapy, psychiatric services, and telehealth. Use of the Website does not guarantee that services will be available, appropriate, or offered to you. We may decline requests for services based on clinical appropriateness, licensing requirements, scheduling, availability, or other lawful considerations.

3. Medical and Mental Health Disclaimer

The Website may include content about mental health, psychiatry, therapy, psychological evaluations, wellness, or related topics. All Website content is provided for general informational and educational purposes only.

  • Not a substitute for professional care. Website content is not a substitute for professional medical, psychiatric, psychological, or therapeutic advice, diagnosis, evaluation, or treatment.

  • No individualized advice. The Website does not provide individualized clinical recommendations. Do not rely on Website content to make decisions about your health, safety, or treatment.

  • No provider-patient relationship by Website use. Accessing or using the Website, submitting a general inquiry, or requesting an appointment does not, by itself, create a provider-patient relationship. Any clinical relationship, if offered, generally begins only after completion of intake steps, mutual agreement to services, and any required consents and policies.

Always seek the advice of a qualified healthcare professional regarding any mental health or medical condition. Never disregard professional advice or delay seeking it because of something you read on the Website.

4. No Emergency or Crisis Services

The Website is not an emergency service and is not monitored continuously. Do not use the Website to request emergency help or urgent clinical assistance.

If you are experiencing an emergency, are in immediate danger, or may harm yourself or someone else:

  • Call 911 or go to the nearest emergency room.

  • You may also contact the 988 Suicide & Crisis Lifeline by dialing 988 in the United States.

If you are a current patient, do not rely on the Website for urgent communications. Use the emergency resources above when needed.

5. Telehealth Disclaimer

We may offer telehealth services (such as video sessions or other remote services) when clinically appropriate and legally permitted. Telehealth involves specific considerations and limitations.

By requesting or participating in telehealth, you understand and agree that:

  • Not for emergencies. Telehealth is not appropriate for emergencies or crisis situations.

  • Technology risks. Telehealth may be affected by technological issues (e.g., internet outages, software problems, device limitations) that could interrupt or prevent a session.

  • Privacy limitations. Although telehealth platforms may use security features, no system can be guaranteed to be fully secure. You are responsible for using a private location and securing your devices and internet connection to help protect your privacy.

  • Location matters. Telehealth availability may depend on where you are physically located at the time of the session and applicable licensing and regulatory requirements.

  • Clinical appropriateness. Telehealth may not be clinically appropriate for every situation, and we may recommend in-person care, a different level of care, or another provider.

Additional telehealth consent forms, policies, fees, and requirements may apply if telehealth services are provided.

6. Privacy & HIPAA Notice

Your privacy is important to us. Our handling of personal information collected through the Website is described in our Privacy Policy, which is incorporated by reference into these Terms.

Because we provide healthcare services, we may also be subject to privacy and security requirements that apply to protected health information (“PHI”) in certain clinical contexts. However:

  • The Website is not a secure clinical communication platform. The Website and general website forms are not intended for transmitting sensitive medical or mental health information.

  • Do not submit PHI through general Website forms. Do not send diagnoses, treatment details, medication information, psychotherapy notes, insurance details, Social Security numbers, or other sensitive health information through standard Website contact forms or general email links.

  • Use appropriate channels. If you become a patient, you may be provided with instructions for appropriate communication methods. If you are not a patient and are seeking care, limit your inquiry to general, non-sensitive information (for example, requesting a consultation or asking about services and scheduling).

We may take reasonable steps to respond to general inquiries, but we do not guarantee confidentiality or security for information transmitted through non-secure channels.

7. Intellectual Property

All content on the Website—including text, graphics, logos, designs, photographs, videos, audio, and the selection and arrangement of content—is owned by Alternative Awakenings Psychiatry or its licensors and is protected by intellectual property laws.

You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Website for your personal, non-commercial use in accordance with these Terms. Except as expressly permitted by these Terms, you may not:

  • Copy, reproduce, modify, distribute, publicly display, or create derivative works from Website content;

  • Use any content for commercial purposes without our prior written consent;

  • Remove or alter proprietary notices or branding.

8. User Conduct

You agree to use the Website lawfully and respectfully. You may not:

  • Use the Website for any unlawful, harmful, fraudulent, or deceptive purpose;

  • Attempt to gain unauthorized access to the Website, servers, or related systems;

  • Interfere with or disrupt the Website’s operation or security;

  • Upload, transmit, or introduce viruses, malware, or harmful code;

  • Scrape, crawl, or harvest data from the Website without permission;

  • Use the Website to harass, threaten, defame, or violate the rights of others;

  • Submit content that is obscene, discriminatory, or otherwise inappropriate;

  • Submit confidential information or PHI through general Website forms or other non-secure channels.

We may monitor usage for security and operational purposes and may investigate suspected violations.

9. Third-Party Links

The Website may include links to third-party websites, resources, or services for convenience or informational purposes. We do not control third-party content and do not endorse, guarantee, or assume responsibility for third-party websites, information, products, or services.

Your use of third-party sites is at your own risk and subject to those third parties’ terms and privacy practices.

10. Disclaimer of Warranties

To the fullest extent permitted by law, the Website and all content and services made available through it are provided on an “as is” and “as available” basis.

We disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and availability. Without limiting the above, we do not warrant that:

  • The Website will be uninterrupted, secure, or error-free;

  • Any information on the Website will be complete, accurate, or up to date;

  • Defects will be corrected;

  • The Website or server is free of harmful components.

Your use of the Website is at your sole risk.

11. Limitation of Liability

To the fullest extent permitted by law, Alternative Awakenings Psychiatry and its officers, directors, employees, contractors, and agents will not be liable for any damages arising out of or relating to your use of (or inability to use) the Website, including any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunities, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Website or these Terms will not exceed the greater of:

  • the total amount you paid to us through the Website in the twelve (12) months preceding the event giving rise to the claim (if any), or

  • one hundred U.S. dollars (US $100).

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you. In such cases, liability is limited to the maximum extent permitted by applicable law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Alternative Awakenings Psychiatry and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees and costs) arising from or related to:

  • your use of the Website;

  • your violation of these Terms;

  • your violation of any law or regulation; or

  • your infringement of any intellectual property or other rights of any person or entity.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

13. Termination

We may suspend, restrict, or terminate your access to the Website, without notice, if we believe you have violated these Terms or if we determine that your use may create risk, harm, or legal exposure for us or others.

Termination does not limit any rights or remedies we may have under these Terms or applicable law. Sections that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive.

14. Changes to Terms

We may modify these Terms at any time. Changes will be effective when posted on the Website with an updated “Last Updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

You are responsible for reviewing these Terms periodically.

15. Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Website will be governed by the laws of the State of California, without regard to conflict-of-law principles.

To the fullest extent permitted by law, you agree that any legal action or proceeding arising out of or relating to these Terms or the Website will be brought exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction of such courts.

16. Contact Information

If you have questions about these Terms or the Website, you may contact Alternative Awakenings Psychiatry – A Professional Nursing Corporation through the contact methods provided on altawakepsych.com.

Do not submit sensitive medical or mental health information through general Website contact forms. If you need urgent help, use emergency resources described in the “No Emergency or Crisis Services” section above.